This page gives the information required by the Japanese Act on Specified Commercial Transactions for orders shipped to Japan.
| 販売業者 / Seller | STORHEIL ANLEGG, a registered Norwegian sole proprietorship trading as Miorvale. Organisation number 937 526 946. |
|---|---|
| 所在地 / Address | Sivveien 2, 1570 Dilling, Norway. We have no office in Japan. |
| 電話番号 / Telephone | +47 915 15 129 |
| メールアドレス / Email | post@miorvale.com |
| 販売価格 / Price | As shown on each product page, in Japanese yen. |
| 送料 / Shipping | Free tracked shipping on every order to Japan. |
| 商品代金以外の必要料金 / Other costs | None. Orders up to ¥9,000 have no import duty or consumption tax to pay on delivery. |
| 販売数量の制限・特別な販売条件 / Order limit | The maximum order value for Japan is ¥9,000 per order. Orders above this cannot be completed at checkout. |
| 支払方法 / Payment methods | The payment methods shown at checkout, for example credit and debit cards, PayPal, Shop Pay and Google Pay. |
| 支払時期 / Payment timing | Payment is taken when you place your order. |
| 引渡時期 / Delivery time | Orders are prepared within 2-5 business days and usually arrive 4-6 business days after dispatch, about 6-11 business days in total. You get a tracking number by email when your order ships. |
| 返品・交換 / Returns and cancellation | You can request a return within 30 days of receiving your order. Items must be unused, in their original condition and packaging. Contact post@miorvale.com first and we will send the return address. Return postage is paid by you, unless the item arrived damaged, defective or incorrect. In that case we send a replacement or give you a full refund. Approved refunds are made to your original payment method within 14 days. |
| 申込みの有効期限 / Offer period | None. |
See also our refund policy, shipping and import information and legal notice.